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  • Monday
    9:00 am - 18:00 pm
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    9:00 am - 18:00 pm
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    9:00 am - 18:00 pm
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HomeGDPR

GDPR

This notice describes how IFL, as a data controller, collects, uses, shares and retains the personal information you provide and informs you about your choices regarding use, access and correction of your personal information. IFL is committed to ensuring that any personal data it receives is protected and handled in accordance with applicable data protection laws.

  1. Personal information processed

The personal information we hold is restricted to your identity and contact data: name, last name, business email address, employer name, job title, country of residence, telephone number. In case of specific need for the performance of the contract entered with you, we may collect and keep a copy of your ID and/or Passport.

  1. Lawful basis for processing

Your personal details will be processed in order to perform the pre-contractual and contractual activities required.  The lawful basis which allows us to process your data is legitimate interest, that is the performance of our logistic services for you as a client. No express consent is required for said processing.

  1. No data dissemination 

Your data will not be shared outside of our company’s network, that is our company, our business partners, suppliers, such as freight forwarders, carriers, customs brokers, all of these one bounded by IFL to process you personal data in an appropriate manner.

  1. Duration of data keeping 

We will retain your personal information for as long as is reasonably necessary to fulfil the relevant purposes set out in this Privacy Notice. The retention period will primarily be determined by relevant legal and regulatory obligation and/or duration of our business relationship with you, your employer or another associated party. We maintain and update regularly our data retention policy with a detailed retention schedule. We will securely delete or erase your personal information if there is no valid business reason for retaining your data. In exceptional circumstances, we may retain your personal information for longer periods of time if we reasonably believe there is a prospect of litigation, in the event of any complaints or there is another valid business reason the data will be needed in the future.

  1. Protection of rights

You have certain rights as an individual which you can exercise in relation to the information we hold about you. We aim to acknowledge your request as soon as possible and will address your query within one month from your request.

You have the following rights:

  • The right to access: you are entitled to a confirmation whether we are processing your data, a copy of your data, and information about purposes of processing, who do we disclose it to, whether we transfer it abroad and how we protect it, how long we keep it for, what rights you have, where we got your data from and how you can make a complaint.
  • The right to rectification If you believe the personal information we hold about you is inaccurate or incomplete you can request for it to be rectified.
  • The right to erasure If you withdraw your consent, terminate a contract with us or you believe the personal information is no longer necessary for the purposes for which it was collected, you may request your data to be deleted. However, this will need to be balanced against other factors, for example there may be certain regulatory obligations which mean we cannot comply with your request.
  • The right to restriction of processing You can ask us to restrict (i.e. keep but not use) your personal data, where:
  • Its accuracy is contested, to allow us to verify its accuracy;
  • The processing is unlawful, but you do not want it erased;
  • It is no longer needed for the purposes for which it was collected, but we still need it to establish, exercise or defend legal claims;
  • You have exercised the right to object, and verification of overriding grounds is pending.
  • We can continue to use your personal data following a request for restriction, where we have your consent; to establish, exercise or defend legal claims; or to protect the rights of another natural or legal person.
  • The right to object You have the right to object at any time to processing of your personal data where processing is necessary for the performance of a task carried out in the public interest, or in the exercise of an official authority vested in the controller.
  1. Contact details of the Data Controller

Italian Forwarding & Logistics S.p.A., with  headquarters in Via Dante, 144 – 20096 Limito di Pioltello (MI).

Email: privacy@iflsped.it

Tel. +39 02 9279281 – Fax +39 02 92160757

  1. Complaints 

If you are not satisfied with our response or believe we are not processing your personal data in accordance with legal requirements you can make a complaint to relevant Data Protection Authority. Our Lead Authority is the Autorità Garante per la protezione dei dati personali – www.garanteprivacy.it.